Cookie policy

1. Introduction

  1. Our website uses cookies.
  2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. About cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  4. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

3. Our cookies

  1. We use both session and persistent cookies on our website.
  2. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
Cookie Usage Duration
cookie-notice

This cookie is used to remember your preference to close the cookie notice that appears at the bottom of the website. When you close the notice, the cookie is set so that we do not show you the notice again.

Expires 24 hours from being set.
__cfduid

The cookie is used to override any security restrictions based on the IP address the visitor is coming from. It does not correspond to any user in our web application, nor does the cookie store any personally identifiable information.

Expires 1 years from being set or updated.

4. Analytics cookies

  1. We use Google Analytics to analyse the use of our website.
  2. Our analytics service provider generates statistical and other information about website use by means of cookies.
  3. The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz.
  4. The information generated relating to our website is used to create reports about the use of our website.
  5. Our analytics service provider’s privacy policy is available at http://www.google.com/policies/privacy/.

5. Third party cookies

  1. Our website also uses third party cookies as set out below
Cookie Usage Duration
__utma This cookie is typically written to the browser upon the first visit to this site. This cookie is used to determine unique visitors to this site and it is updated with each page view. Expires 2 years from being set or updated.
__utmc This cookie is used to track the session status. Expires as soon as you close the browser window.
__utmz This cookie keeps track of the entry point into the website and is updated with each page view. Expires 6 months from being set or updated.
intercom-* These third party cookies are used to help us understand how you use our service. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). Expires 20 years from being set or updated.

6. Blocking cookies

  1. Most browsers allow you to refuse to accept cookies; for example:
    (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
    (b) in Firefox (version 36) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
    (c) in Chrome (version 41), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
  2. Blocking all cookies will have a negative impact upon the usability of many websites.
  3. If you block cookies, you may not be able to use all the features on our website.

7. Deleting cookies

  1. You can delete cookies already stored on your computer; for example:
    (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
    (b) in Firefox (version 36), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
    (c) in Chrome (version 41), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
  2. Deleting cookies will have a negative impact on the usability of many websites.

8. Our details

  1. This website is owned and operated by Fast Fwd Multimedia Ltd.
  2. We are registered in England and Wales under company registration number 7172996, and our registered office is at Unit 11 Newhall Place, 16-17 Newhall Hill, Birmingham, B1 3JH, United Kingdom.
  3. Our principal place of business is at Unit 11 Newhall Place, 16-17 Newhall Hill, Birmingham, B1 3JH, United Kingdom.
  4. You can contact us by writing to the business address given above, by using our website contact form, by email to info@gcfirst.com or by telephone on 0121 236 8007.